La inteligencia emocional como un plus para el trabajo

La inteligencia emocional, sin duda es uno de los conceptos más populares en la actualidad. El cual, de acuerdo con su definición, se entiende como “la capacidad de regular y comprender las emociones para promover el crecimiento emocional e intelectual”.

Y es que, la inteligencia emocional no solo nos ayuda a encontrar un equilibrio interno, en realidad es algo más profundo e incluso complejo, pues tiene un importante impacto en nuestra vida. Conoce más del tema, a continuación:

 

Inteligencia emocional, más allá de nuestra mente

Distintos autores señalan que un mejor entendimiento sobre la inteligencia emocional ha permitido a las empresas mejorar el rendimiento de sus colaboradores de manera significativa:

  • Las personas con altos niveles de inteligencia emocional alcanzan un mayor éxito en la vida.
  • Son capaces obtener un mayor éxito profesional
  • Influyen positivamente en el trabajo en equipo
  • Tienen menores niveles de inseguridad en el trabajo
  • Trabajan con mayor eficacia
  • Son más adaptables a eventos estresantes

Por su parte, el autor Daniel Goleman al investigar y comparar diferencias entre un trabajador “estrella” de otro que no lo era, encontró:

  • Los trabajadores estrella, son capaces de observar sus emociones y las de los demás.
  • Son empáticos y utilizan esa información para mejorar y manejar sus relaciones interpersonales.
  • Los jefes que fracasan son quienes no soportan la presión, reaccionan con mal humor atacando a sus colaboradores. Mientras que un jefe exitoso, no pierde el equilibrio en situaciones tensas, y en momentos de crisis se mantiene sereno, con una fuerte confianza en su trabajo y responsabilidad.
  • Para tener éxito es importante mantener una actitud ecuánime, mantener la calma, escuchar al personal y delegar responsabilidades, lo cual es sencillo si la persona sabe regular sus emociones.

 

Comprendiendo la inteligencia emocional

 

Desde el surgimiento del término, se han realizado muchos escritos e investigaciones sobre la inteligencia emocional, destacando entre ellos el trabajo publicado por Salovey y John Mayer, a quienes se les atribuye la introducción del concepto al campo de la psicología en 1990. En dicho trabajo, los autores destacan que la inteligencia emocional depende de cuatro puntos clave:

 

  1. Identifica tus emociones. Debes de ser capaz de identificar todas y cada una de tus emociones en cada instante del día, para así poder expresarlas y mejorar la comunicación con los demás.
  2. Utilízalas con inteligencia. El uso adecuado de las emociones nos ayuda a guiar nuestro proceso de pensamiento para resolver problemas.
  3. Comprende. Las emociones cambian siguiendo una serie de reglas, por lo tanto, pueden llegar a comprenderse.
  4. Maneja tus emociones. Más allá de regular el mal humor, la inteligencia emocional nos ayuda a manejar de manera inteligente las emociones negativas, cuando esto sea necesario.

Además, es importante mencionar que la inteligencia emocional no se limita únicamente a las propias emociones, pues el termino también establece la capacidad de manejar las emociones de otras personas, aprendiendo a tratar con ellas.

 

¿Te interesa conoce más sobre la inteligencia emocional y cómo aplicarla en tu vida laboral o la de tus colaboradores? ¡Contáctanos! Conoce los cursos y talleres que tenemos para ti en Wellness México.  

 

 

 

 

Fuentes de consulta:
http://psiquiatria.facmed.unam.mx/docs/ism/unidad2.5.pdf
http://www.psicol.unam.mx/profesionales/psiclinica/iem/descargas/InteligenciaEmocional.pdf
http://congreso.investiga.fca.unam.mx/docs/xvi/docs/4J.pdf

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